• Application Deadline: Fri, 16 Jun 2023 00:00:00 GMT
• Position: Junior IT Support Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Oyo


• City Ibadan


• Job Field ICT / Computer 
  

Responsibilities

• Performing periodic analysis of computer hardware and software using available technology and testing tools.


• Responding to computer-related issues and providing technical support to staff members.


• Overseeing the company’s on-premise and cloud storage accounts to guarantee they’re protected and secure.


• Manage the installation and maintenance of hardware and software including personal workstations, printers, mobile devices, multimedia displays, projectors, and video conference system support.


• Manage the diagnoses and repair of hardware and contact appropriate service vendors when necessary.


• Install, test, and configure new computers and peripherals with the standard company software and other applications


• Perform hardware and software upgrades as required.


• Monitor company systems to ensure user compliance with company policies and escalate issues found.


• Proactively liaise with end users, analyze any issues found, and provide/recommend solutions.

Qualifications

• Degree or equivalent in Computer Science, Information Technology, or related course with at least 2 years of experience.


• Excellent communication and interpersonal skills.


• Proven work experience as an IT support technician.


• Knowledge of computer hardware systems, chipsets, memory modules, and peripherals.


• Knowledge of popular operating systems, software applications, and remote connection systems.