Job Description
Duties and Responsibilities
- Arranges reservations and routing for passengers at request.
- Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
- Answer inquiries regarding information such as schedules, accommodations, procedures, and policies.
- Explain regulations, policies, or procedures.
- Inform clients of essential travel information, such as travel times, and transportation connections.
- Prepare customer invoices and accept payment.
- Plans route and ticket cost, using schedules & rates,
- Answers inquiries
- Determines whether space is available on travel dates requested by customer.
Requirements
- BSc / BA / HND in any field
- Minimum of 2 years work experience
- Basic computer proficiency.
- High customer satisfaction and retention skills
- Working knowledge of office equipment, such as copiers, scanners
- Knowledge of the industry
- Good marketing and communication skills.