Security Supervisor at Corinthia Villa Hotel

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
47819
Job Views
100

Job Description



Duties and Responsibilities



  • Direct and coordinate the activities of all security personnel.

  • Ensure that all security staff provides services that are above and beyond for customer satisfaction and retention.

  • Ensure the safety and security of guest, staff, visitors and contractors at all times.

  • Responsible to manage all safety & security,FireLife Safety and food hygiene risks faced by the hotel.

  • Liaise with all department heads to ensure hotel employees are adhering to established security procedures.

  • Record and notify all risks, deviations from hotels safety standards and any untoward incidents.

  • Track departmental safety record and document medically treated and non-treated injuries.

  • Oversees and guides the efforts of the Accident Prevention Committee.

  • Oversees and guides the efforts of the Fire and Safety Committee.

  • Oversees first aid program for guests and employees.

  • Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.

  • Assign duties and schedule staff for balancing needs of the hotel and productivity standards.

  • Monitor staff activity and coach subordinate performance.

  • Watch for suspicious persons entering, exiting or loitering around the hotel public or guest areas.

  • Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.

  • Ensure compliance with all security standards and preventative measures.

  • Monitor and follows proper key control guidelines in loss prevention and in the property.

  • Conduct investigations and compile reports on a timely manner for any theft, loss, accidents or any aspect that risk the safety of the hotel.

  • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

  • Develops and maintains a monthly checklist for all CCTV equipment, alarmed doors, and panic / duress alarms to ensure that they are fully functional.

  • Conduct regular mock fire evacuation drill as per the hotels emergencies standards.

  • Develop and advise key personnel of emergency procedures.

  • Implements action plans to monitor and control risk.

  • Establish crisis management and contingency planning.

  • Conduct regular walk through rounds for observing the entire hotel.

  • Supervision of all Security Personnel and giving clear direction on all security related aspects.

  • Coordinate with external police authorities in the investigation and handling of crimes, accidents, Government Ministers moments etc., involving the hotel, its employees and / or guests

  • Perform all tasks consistently in line with the hotel standards and adhere to all legal and statutory requirements.

  • Interview, select, review and train new security officers according to hotels standards to maintain order throughout the hotel.

  • Be available 24 hours a day for genuine emergencies within the property.


Requirements



  • Candidates should possess an SSCE / GCE / NECO qualification

  • 3 years work experience.


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