• Application Deadline:
• Position: Head, Business Operations


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 7 years


• Location Lagos


• City Yaba


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Summary

• The Head, Business Operations has the primary responsibility of managing all business operations and setting goals across the organization.


• Tracking business results, performing cost-benefit analyses and monitoring business KPIs is critical to the role.


• The Head of Business Operations will drive operational excellence, manage business risks, optimize processes and resources, monitor business performance, and contribute to the strategic direction of the organization.

Duties & Responsibilities

• Strategic Planning: Developing and implementing the overall strategic direction and operational plans for the organization, aligning them with the firm goals and objectives.


• Business Process Improvement: Identifying opportunities for process optimization, efficiency enhancements, and cost reduction across different operational areas.


• Risk Management: Assessing and managing operational risks, including compliance, regulatory requirements, and internal control frameworks.


• Monitor financial data and recommend solutions that will improve profitability.


• Coordinate with the HR department to ensure hiring plans meet business needs.


• Financial Management: Collaborating with finance teams to develop and manage budgets, monitor financial performance, and analyze financial reports.


• Operational Excellence: Driving operational excellence initiatives to enhance productivity, customer satisfaction, and service delivery. This may involve developing and monitoring key performance indicators (KPIs), setting performance targets, and implementing continuous improvement practices


• Regulatory Compliance: Staying updated with relevant regulations, industry standards, and legal requirements.


• Reporting and Analysis


• Crisis Management

Qualifications / Requirements

• Minimum education level - First Degree in Business Management Science, Administration or other relevant field from a reputable academic institution.


• A Master’s in Business Administration, Post-graduate qualification(s) or professional membership is relevant.


• 7+ years of experience in Business Management.


• Proven experience working within the financial sector.