• Application Deadline: Sat, 15 Jul 2023 00:00:00 GMT
• Position: Customer Service Representative


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Abuja


• Job Field Customer Care 
  

We currently seek a skilled and motivated Customer Service Representative to join our client’s team in Abuja. The ideal candidate will have excellent communication skills, the ability to multitask and prioritize effectively, and a passion for providing exceptional customer service.

Responsibilities:

• Respond promptly and professionally to customer inquiries via phone, email, and social media


• Manage and resolve customer complaints


• Keep records of customer interactions, transactions, comments and complaints


• Process orders, forms, applications, and requests


• Communicate and coordinate with internal departments

Requirements:

• Proven customer support experience or experience as a client service representative


• Excellent communication and problem-solving skills


• Ability to multitask and prioritize tasks effectively


• Ability to work well in a team environment


• Knowledge of customer service principles and practices