Restaurant Supervisor at SkyRock Hotels

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
48055
Job Views
66

Job Description



Job Brief



  • We are looking to hire a customer-oriented Restaurant Supervisor to ensure that all restaurant operations run smoothly.

  • The Restaurant Supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers.

  • You should also be able to identify ways to decrease the restaurant's operational costs.


Responsibilities



  • Screening, interviewing, hiring, and training restaurant staff.

  • Managing restaurant staff's work schedules.

  • Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.

  • Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.

  • Checking in on dining customers to enquire about food quality and service.

  • Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.

  • Monitoring the restaurant’s cash flow and settling outstanding bills.

  • Reviewing customer surveys to develop and implement ways to improve customer service.

  • Resolving customer complaints in a professional manner.

  • Maintaining safety and food quality standards

  • Keep customers happy and handle complaints

  • Organize schedules and keep track of employees’ hours

  • Order food, linens, gloves and other supplies while staying within budget limitations

  • Assists with other responsibilities and duties in the absence of other team members or other tasks assigned by the Operational manager.

  • Conducting regular inspection of the restaurant, bar, kitchen, to determine whether the proper standard of hygiene and sanitation are maintained

  • Overseeing food preparation, presentation and storage to ensure compliance with food health and safety regulation

  • Checking in on dinning customers to enquire about food quality and service


Requirements



  • Candidates should possess an HND / OND / B.Sc. Degree

  • Bachelor's Degree in Business Administration or Hospitality is advantageous.

  • Must have 2-5 years experience.

  • Proven experience working as a supervisor in the hospitality industry.

  • The ability to work in a fast-paced environment.

  • The ability to stand for extended periods.and multitask

  • Strong management and leadership skills.

  • Excellent organizational skills.

  • Effective communication skills.

  • Exceptional customer service skills.


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