We are looking to hire a customer-oriented Restaurant Supervisor to ensure that all restaurant operations run smoothly.
The Restaurant Supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers.
You should also be able to identify ways to decrease the restaurant's operational costs.
Responsibilities
Screening, interviewing, hiring, and training restaurant staff.
Managing restaurant staff's work schedules.
Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
Checking in on dining customers to enquire about food quality and service.
Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
Monitoring the restaurant’s cash flow and settling outstanding bills.
Reviewing customer surveys to develop and implement ways to improve customer service.
Resolving customer complaints in a professional manner.
Maintaining safety and food quality standards
Keep customers happy and handle complaints
Organize schedules and keep track of employees’ hours
Order food, linens, gloves and other supplies while staying within budget limitations
Assists with other responsibilities and duties in the absence of other team members or other tasks assigned by the Operational manager.
Conducting regular inspection of the restaurant, bar, kitchen, to determine whether the proper standard of hygiene and sanitation are maintained
Overseeing food preparation, presentation and storage to ensure compliance with food health and safety regulation
Checking in on dinning customers to enquire about food quality and service
Requirements
Candidates should possess an HND / OND / B.Sc. Degree
Bachelor's Degree in Business Administration or Hospitality is advantageous.
Must have 2-5 years experience.
Proven experience working as a supervisor in the hospitality industry.
The ability to work in a fast-paced environment.
The ability to stand for extended periods.and multitask