• Application Deadline:
• Position: Field Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 3 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Key Responsibilities and Deliverables

Manage promotional activity:

• Facilitate the implementation of promotion grids


• Ensure field force are informed about time frames for promotions


• Communicate promotional activities to field force


• Ensure understanding of objectives of various promotions


• Ensure POS material is delivered to stores


• Ensure sufficient stock has been ordered within required timeframes


• Ensure promotional activities have been implemented and maintained


• Provide feedback to relevant stakeholders


• Monitor competitor’s new innovations


• Analyses and manage data integrity (Field comms).

Achieve POP objectives:

• Ensure generic Planograms are implemented


• Ensure store-specific planograms and category flows are implemented and maintained


• Provide feedback to Clients with regards to forward share changes


• Ensure forward share is reflected on shelf as per rate of sale


• Ensure market share is reflected in the category


• Ensure shelf health is implemented and maintained.

Effective and efficient achievement of targets:

• Communicate sales targets to the Field Force


• Increase volumes in stores


• Identify in-store cross-merchandising opportunities


• Ensure stock pressure is applied


• Ensure forward share reflects Rate of Sales (ROS)


• Monitor in-store pricing


• Ensure out-of-stocks are limited


• Ensure sufficient ordering of stock on Nominated Order Day (NOD)


• Ensure delivery of stock as per Nominated Delivery Day (NDD)


• Minimise credit notes


• Monitor sales to ensure sales targets are achieved


• Drive ad-hoc promotions to increase sales


• Develop alternative strategies to increase sales


• Ensure timeous promotional activities are implemented.

Control expenses:

• Pro-active operational excellence


• Manage the resources required to ensure efficient and effective day-to-day operations of store execution including flexible people and resource allocation


• Continuous monitoring of service delivery


• Ensure implementation of systems to promote efficiency


• Implementation of sales initiatives and value-adding store operations


• Ensure all company assets are maintained according to company policy


• Manage staff in-store book communication and feedback.

Highly effective business insights and execution:

• Identify and act on new business opportunities


• Share information with relevant stakeholders


• Effective data collection and analysis


• Provide insights for improvements and new ways of driving sales:


• Plan and implement sales operations for clients and customers based on the analysis of sales data


• Monitor and evaluate new innovations


• Monitor competitor’s new innovations.

Stakeholder engagement:

• Pro-actively influencing and managing relationships between the client, customers and operational staff to ensure growth for clients and customers


• Provide continuous feedback as per client requirements


• Compile regular reports to relevant stakeholders


• Provide continuous feedback as per client requirements (competitor activities, promotions, ROS, product recalls, innovations, pricing, planograms, urgent deliveries)


• Liaise with customers and depot’s (stock pressure, stock holdings, new innovations, deliveries, credit notes, special deliveries, staff, ROS, price, reviews, category flows, planograms)


• Compile trade visit reports


• Compile trade contact reports


• Compile regular reports to Regional Managers


• Conduct review meetings with client


• Provide feedback via feedback platform (e.g. IVR / Grapevine / Field Comms / Manual tracking).

Monitor new innovation:

• Inform field force of new innovations


• Monitor speed to market


• Monitor stock in DC


• Negotiate new or existing listings in stores with store managers


• Distribute trade presenters to Field Force and customers


• Provide feedback to clients


• Monitor sales


• Manage staff in-store book comm. and feedback.

Effective People Management:

• Take full responsibility for performance management of all direct reports, managing their performance in relation to quality standards and agreed benchmarks and objectives, focusing on all aspects of sound


• people management:


• Recruitment and selection, induction and orientation, training and development, rewards and remuneration, succession planning and performance management


• Ensure compliance with regards to leave, adherence to dress code, management of health and safety and adherence to staff welfare


• Ensure accurate in-store administration, provide updated stocking files and support staff with in-store conflict/issues


• Ensure appropriate levels of management and accountability


• Motivate, delegate and empower appropriately, enabling direct reports to take responsibility and display creativity and initiative


• Ensure effective knowledge sharing.

Effective teamwork and self-management:

• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained


• Demonstrate consistent application of internal procedures


• Plan and prioritise, demonstrating abilities to manage competing demands


• Demonstrate abilities to anticipate and manage change


• Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational needs


• Manage own career development by staying abreast of any technical and industry change.

Requirements

• Degree in Sales & Marketing/Business Management/ Commerce or any
  
  relevant Degree


• Valid Driver’s license and own vehicle 


• 2 - 3 years sales experience in FMCG environment at a managerial/
  
  supervisory level.

Salary

Market Related.