• Application Deadline: Thu, 15 Jun 2023 00:00:00 GMT
• Position: IT Support Personnel


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 5 years


• Location Lagos


• Job Field ICT / Computer 
  

RESPONSIBILITIES:

• Consulting with IT managers and other departments as required.


• Providing IT assistance to staff and guests.


• Training end-users on hardware functionality and software programs.


• Resolving logged errors in a timely manner.


• Monitoring hardware, software, and system and network performance.


• Administration of office 365


• Webster related tasks


• Updating computer software as well as upgrading hardware and systems.


• Maintaining databases and ensuring system security.


• Documenting processes and performing diagnostic tests.


• Keeping track of technological advancements and trends in IT support

REQUIREMENTS:

• A bachelor's degree in computer science, information technology, or similar.


• 3-5 years of experience as an IT support specialist.


• Experience in hospitality IT will be considered


• Exceptional ability to provide technical support and resolve queries.


• In-depth knowledge of computer hardware, software, and networks.


• Knowledge of web hosting and content management


• Ability to administer and manager cloud solutions, such as Office 365


• Ability to determine IT needs and train end-users.


• Proficiency in IT hospitality software, such as Opera and Ezee PMS, IPtv, Visitor’s Management Systems as well as Restaurant and Spa software.