• Application Deadline: Sun, 20 Feb 2022 00:00:00 GMT
• Position: IT & Enrollment Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 years


• Location Lagos


• Job Field ICT / Computer 
  

Department:                        Operations        

Location:                               Lagos

REPORTING RELATIONSHIP

Reports To:                           Head, IT & Enrollment

Directly Supervises:            IT & Enrollment Officer

MAIN OBJECTIVE OF THE JOB

Responsible for engaging in all the activities and procedures adopted by the HMO to ensure effective and efficient oversight to achieve optimal satisfaction and maintain business profitability.                                                

PRINCIPAL RESPONSIBILITIES AND ACCOUNTABILITIES/KEY, PERFORMANCE AREAS

• Enrolment (Onboarding of enrollees, Card production, Client termination)


• Premium computation and a notice of suspension


• Client reinstating and Provider change


• Assist Medical Operations with enrollees/providers to process information in response to enquiries and request on partnership experience


• Production and profit analysis


• Notice of suspension, demand letters and policy documents


• Client reinstating and Provider change


• Liaise with enrollees/providers to process information in response to enquiries and request on partnership experience


• Social Media influencing


• Information and communication technology


• Any activity requested by Management

CORE SKILLS

• Planning and Strategy


• Research


• Administrative skills


• Decision-Making Skills


• Negotiation Skills


• Strategic management


• Risk Management


• Financial Accounting and analysis


• Cost and Management Accounting


• Budget management and control


• IT Applications in business and customer service

Qualifications and Experience

• Minimum Experience: Minimum of 5 years post qualification experience in a similar role in Health Maintenance Organization (HMO) or handling HMO desk in a hospital


• Must possess outstanding ICT and Administrative skills.