Product Manager (Onboarding) at Kuda Bank

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
48423
Job Views
84

Job Description



Role overview


We’re searching for an experienced Product Manager to join the Growth team at Kuda. As a member of the Product Growth function, you will be responsible for owning the development and execution of our product strategy for customer onboarding. As a Product Manager in Growth, you’ll partner with our Growth (Marketers), Design, Engineering, Analytics, Data Science and Core Product teams to create a roadmap full of features, products, experiments and understanding which will help Kuda to grow sustainably.


You'll work with a high-performing, entrepreneurial, and product-focused group of engineers and designers, in a highly collaborative and fun environment.


In this exciting role, you'll have the opportunity to make a massive impact on the company, the product and most importantly, on the lives and livelihoods of our amazing users!


Responsibilities



  • Take full ownership of the onboarding funnel metrics, utilising these to direct your roadmap, share performance with C-Suite executives and spot day to day issues

  • Develop and execute a product strategy for onboarding, focused on identifying pain points and prioritising opportunities for growth and innovation

  • Together with our Product Lead for Growth, you will create a clear vision for how we execute and continuously improve our onboarding journeys.

  • Own the full product discovery and delivery process from identifying the problem to ideating/research to delivering and then iterating

  • Develop, prioritise and regularly review your roadmap ensuring your key metrics align with Kudas OKRs.Then, build consensus, and coordinate with a team of engineers, designers, and analysts to ship high-quality experiences.

  • Build world-class growth focused experiments and features using data, research and collaboration to lead your thinking. Define methods and metrics for identifying success and failure

  • Utilise, and build on, our best in class Growth Stack to understand problems and evaluate changes you make

  • Coordinate resources, and create project timelines, to ensure on-time delivery with the highest quality

  • Deliver features and products that will create amazing user experiences and validate these with customers


Requirements



  • 3+ years of experience in product management specifically working on onboarding journeys

  • You will have a strong understanding of the mobile ecosystem.

  • Test & Learn Mindset; you are focused on failing and learning fast using experiments and data to lead the way

  • Making an Impact: you have a proven track record delivering impactful changes

  • A data-driven self-starter who can work with the other product managers in the group to own the onboarding funnel metrics - obsessed with bringing on more, higher quality, new customers

  • Data Confident; you are comfortable using, manipulating and analysing data to help understand problems or measure outcomes

  • Bias for Execution; you focus on defining the right MVP, making difficult trade-offs, and shipping effective features

  • Exceptional Curiosity; you’re unafraid to ask questions, tinker, and learn to help drive product success

  • Ability to analyse data from a variety of sources to identify key insights, pinpoint optimisation opportunities, and inform product decisions


Advantageous



  • AB Testing Experience

  • Worked within the Fintech space.

  • Knowledge of African markets.

  • An obsession with user experience.

  • A desire to build something great.


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