Job Description
Duties and Responsibilities
- Direct and coordinate the activities of all security personnel.
- Ensure that all security staff provides services that are above and beyond for customer satisfaction and retention.
- Ensure the safety and security of guest, staff, visitors and contractors at all times.
- Responsible to manage all safety & security,FireLife Safety and food hygiene risks faced by the hotel.
- Liaise with all department heads to ensure hotel employees are adhering to established security procedures.
- Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.
- Ensure compliance with all security standards and preventative measures.
- Monitor and follows proper key control guidelines in loss prevention and in the property.
- Conduct investigations and compile reports on a timely manner for any theft, loss, accidents or any aspect that risk the safety of the hotel.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Conduct regular walk through rounds for observing the entire hotel.
- Supervision of all Security Personnel and giving clear direction on all security related aspects.
Requirements
- Candidates should possess an SSCE / GCE / NECO qualification
- 1-3 years work experience.