Account Manager at Phillips Consulting

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
48656
Job Views
101

Job Description



Job Description:



  • We are seeking a highly skilled and professional Account Manager to join our team. As a Professional Account Manager, you will be responsible for managing and growing a portfolio of key accounts. Your primary focus will be on fostering strong client relationships, identifying opportunities for business expansion, and ensuring client satisfaction.

  • This role requires exceptional communication and negotiation skills, a strong business acumen, and the ability to thrive in a fast-paced, target-driven environment.


Responsibilities:



  • Build and maintain strong relationships with assigned key accounts, serving as the primary point of contact.

  • Develop a deep understanding of clients' business needs, goals, and challenges to provide tailored solutions that drive client success.

  • Actively engage with clients to identify opportunities for upselling, cross-selling, and expanding service offerings.

  • Collaborate with internal teams, including sales, operations, and customer support, to ensure seamless service delivery and exceed client expectations.

  • Conduct regular business reviews with clients to assess performance, address concerns, and identify areas for improvement.

  • Develop and execute account plans and strategies to maximize client retention and revenue growth.

  • Monitor market trends, industry developments, and competitor activities to identify potential risks and opportunities for clients.

  • Prepare and deliver persuasive sales presentations, proposals, and contracts to secure new business opportunities.

  • Negotiate pricing, contracts, and terms with clients, ensuring profitability while maintaining client satisfaction.

  • Provide accurate sales forecasts, reports, and updates on account activities to management.


Qualifications:



  • Bachelor's degree in business administration, marketing, or a related field. MBA is a plus.

  • Professional qualification or membership in accounting professional bodies (foreign or local)

  • 5 + years of experience in financial leadership roles, with a track record of success in driving growth and profitability in a complex business environment

  • Proven track record of success in a similar account management role, preferably in a B2B environment.

  • Strong communication, interpersonal, and relationship-building skills, with the ability to establish trust and credibility with clients.

  • Excellent negotiation and persuasion abilities to achieve mutually beneficial outcomes.

  • Analytical mindset with the ability to interpret data, identify trends, and make data-driven recommendations.

  • Results-oriented with a proven ability to meet and exceed sales targets.

  • Strong problem-solving skills and ability to think strategically.

  • Proficiency in sage 300  software and Microsoft Office Suite.

  • Experience in the transportation industry or a related field is highly desirable.

  • Ability to work independently and as part of a team in a dynamic and fast-paced environment.


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