• Application Deadline:
• Position: IBM Support Engineer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 4 - 7 years


• Location Lagos


• Job Field ICT / Computer 
  

Job Summary

Tenece Professional Services is a multi-competency tech company that specializes in building solutions for businesses, companies, schools etc.

We are looking for a passionate, self-motivated individual to join our team

Job Responsibilities

1. Provide technical support to our clients running:

• Cloud pak for Integration


• Cloud pak for Application


• API Connect


• IBM Integration Bus


• IBM Data Power:


• Diagnose, investigate and resolve issues reported by our customers to their satisfaction.


• Conduct periodic health checks on these installations


• Communicate effectively with customers


• Document work processes to the required level of detail


• Continuously learn and improve your skills in areas relevant to your work

Requirements

• Excellent communication skills (written and verbal)


• A passion for continuous learning


• Ability to manage and solve complex technical problems.


• Must be able to listen to customers and diagnose issues for resolutions


• Must be detail-oriented