• Application Deadline: Mon, 19 Jun 2023 00:00:00 GMT
• Position: Housekeeping Room Attendant


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Lagos


• City Lekki


• Job Field Hospitality / Hotel / Restaurant 
  

Position Overview

• The Hotel Room Attendant plays a crucial role in ensuring the cleanliness and comfort of the hotel rooms.


• They are responsible for maintaining high standards of cleanliness, providing excellent customer service, and ensuring guest satisfaction.


• The Hotel Room Attendant will be part of a dynamic team dedicated to creating a positive and memorable experience for hotel guests.

Responsibilities

• Clean and sanitize assigned hotel rooms and bathrooms, including dusting, vacuuming, mopping, and making beds.


• Ensure that all amenities and supplies are replenished in the rooms, such as towels, toiletries, and linens.


• Report any maintenance or repair issues in the rooms to the appropriate department.


• Follow established procedures for handling and disposing of waste and hazardous materials.


• Respond promptly and courteously to guest requests or complaints, and take appropriate action to resolve any issues.


• Maintain a professional and friendly demeanor while interacting with guests, providing exceptional customer service at all times.


• Adhere to all safety and security procedures, including the proper use of cleaning chemicals and equipment.


• Collaborate with other hotel staff to ensure a smooth and efficient operation.


• Maintain confidentiality and respect guest privacy at all times.


• Attend training sessions and meetings as required.

Qualifications

• High School Diploma or equivalent.


• 2+ years relevant work experience.


• Prior experience in a similar role in the hospitality industry is preferred.


• Strong attention to detail and ability to work independently with minimal supervision.


• Excellent time management skills and the ability to prioritize tasks effectively.


• Good physical stamina and the ability to perform repetitive tasks.


• Exceptional customer service skills and a positive attitude.


• Strong communication skills, both verbal and written.


• Knowledge of proper cleaning techniques and use of cleaning equipment.


• Familiarity with health and safety regulations in the hospitality industry.


• Flexibility to work in shifts, including weekends and holidays.