Job Description
Purpose of the Position
- The Maintenance Technician position is responsible for providing maintenance & repair service to Kalmar container handling equipment at customer locations, with a focus on hydraulic mechanical & electrical diagnosis and repair.
Main Tasks and Responsibilities
- Achieve a high level of customer satisfaction.
- Providing timely diagnosis & repair of the Kalmar product lines located in the field at customer sites.
- Carry out inspections on client’s Kalmar equipment as per manufacturer’s guidelines.
- Complete regular preventative maintenance as scheduled.
- Prepare and assist personnel in the field with documentation, report of labour, work orders, and inspections.
- Evaluate, assist with and report on warranty claims.
- Communicate with customers regarding the diagnosis and repair problems experienced in the field.
- Conduct product training for the customer technicians/operators to ensure competency.
Requirements
Education:
- Mechanical / Electrical Engineering qualifications.
- Formal High School or Degree qualification
- Experienced multi-skilled engineering experience with heavy plant equipment and working with Hydraulic Systems.
Experience:
- A minimum of 5 years practical experience.
- Experience in commissioning, maintenance, fault diagnosis and repair of mechanical handling, port, industrial operations or crane industry sectors.
- Experience in troubleshooting and repair of DC and AC (low and high voltage) electrical systems, electronics and PLC + control modules.
- Experience in delivering product technical & operator training.
- Preferably have completed various container handling equipment training programs and processes certification for software system usage.
Skills & Knowledge:
- Ability to read and follow electrical & hydraulic schematic drawings.
- Knowledge in fault finding and diagnostics of CANBUS Systems.
- Knowledge in diagnosis and repair of hydraulic systems.
- Knowledge in diagnosis and repair of electrical systems and electrical control systems.
- Knowledge in diagnosis and repair of mechanical systems including welding and diesel engines.
- Intermediate to advanced level in Microsoft applications – Excel, Word, PowerPoint, and Outlook.
- Excellent customer relationship skills.
- Effective time management & administration skills.
- People management and development skills.
- Excellent communication skills (written and verbal English).
- Excellent interpersonal skills (ability to deal with all stakeholders in the business).
Competencies:
- Customer orientated.
- Team player.
- Motivating and inspiring people.
- Excellent work ethic and leadership qualities.
- Ability to participate in all training and development programs.
- Cultural sensitivity and adaptability.