Job Description
Duties and Responsibilities
- Front Desk Officer job description should contain a variety of functions and roles including:
- Greet guests and provide them with superb customer service.
- Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
- Answer all client questions and incoming calls.
- Redirect phone calls to the appropriate department and take down messages.
- Accept all letters and packages, and distribute them to their appropriate departments.
- Monitor, organize and forward emails.
- Track and order office equipment and supplies.
- Maintain records and files.
Requirements / Skills / Qualifications
- Graduate Degree, B.Sc or HND
- Excellent organizational and multi-tasking abilities.
- Strong knowledge of MS Office programs.
- Good understanding of office administration and basic bookkeeping practices.
- Superb written and verbal communication skills.