• Application Deadline:
• Position: Card Operations Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 - 2 years


• Location Lagos


• Job Field Banking 
  

Role Overview

We are looking for an enthusiastic Card Operations Officer - on a 12 month rolling contract to Manage relationships with bank’s partners such as logistics companies. Manage reconciliations and Inventories.

Responsibilities

• Receive produced cards from the bank's personalization company.


• Process received cards and POS terminal for onward delivery to customers through delivery partners and track the packages sent out till delivered and activated by customers.


• Weekly reconciliation, reporting and inventory keeping of produced, delivered and activated cards.


• Inventory keeping of dispatched POS terminals.


• Manage relationships with bank’s partners such as logistics companies, personalization, fulfillment partners amongst others.


• Collaborate with staff across teams to execute tasks assigned promptly.


• Provide support to customers on issues or inquiries related to the card products.


• Perform any and all other duties, related to the Card product, that may be required or needed from time to time

Requirements

• Good verbal communication skills – sincere and articulate.


• Ability to multi-task, set priorities and manage time effectively


• Ability to provide accurate information.


• Ability to handle pressure/conflict.


• Minimum of 1-2 years’ experience in similar role


• Conversant with Microsoft office tools or Google suites


• HND/B.Sc