Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
49097
Job Views
101

Job Description



Duties and Responsibilities



  • Cafe Manager is responsible for overseeing all aspects of the Cafe operations.

  • Ensure all aspect of cafe's operations runs smoothly and efficiently.

  • Develop strategic plans to foster growth and enhance expansion.

  • Ensure compliance to all operations standards.

  • Develop and implement policies and procedures such as food safety and hygiene policy, customer service policy

  • Achieve growth by hitting sales targets.

  • Handle customers and team complaints in a professional and courteous manner.

  • Identify strategies to retain and attract customers.

  • Generate weekly, monthly and annual reports on cafe operations.


Skills / Requirements



  • B.Sc. in Business Administration, Hospitality ,Management or related field.

  • At least 5 years work experience as a Cafe Manager, Hospitality Manager or similar role.

  • Culinary schooling is compulsory

  • Extensive food and beverage (F&B) knowledge.

  • Familiarity with cafemanagement software, like Open-tableand Peach-works.

  • Knowledge of health and safety standards.

  • Excellent communication skills.

  • Outstanding organizational skills.

  • Attention to details.

  • Good problem-solving skills.


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