• Application Deadline: Wed, 28 Jun 2023 00:00:00 GMT
• Position: Restaurant Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Lagos


• Job Field Hospitality / Hotel / Restaurant 
  


• Salary Range ₦50,000 - ₦100,000/month
  

Duties

• Develop plans and tactics to achieve and exceed daily sales targets


• Oversee the general activities of the restaurant


• Maintain a good working relationship with suppliers and artisans.


• Ensure orderliness among staff and all staff are carrying out their duties on time


• Resolve customer’s complaints professionally and review customer’s surveys


• Ensure products are delivered according to items ordered and the company's standard


• Develop and implement methods of improving customer satisfaction through excellent service


• Oversee food production, storage and presentation to ensure compliance with food and safety regulations


• Monitor Inventory to ensure that food supplies and restaurant essentials are adequate


• Ensure front counter procedures are being used consistently by all staff


• Provide individuals with development training to maximize their skills


• Manage absence and disciplinary issues, and escalate to the Human Resources department.


• Keep abreast of local competition and develop plans to retain customers


• Manage the implementation of local sales-building programs


• Staff incentive planning and implementation


• Seek and suggest ways to reduce waste and operational costs of the restaurant

Requirements

• A Tertiary Degree in Business or a related field


• Must have a minimum of 3 years experience in a leadership role in the fast food sector, with a track record of achieving excellent sales figures


• Outstanding leadership skills and ability to manage disciplinary issues


• Communication and comprehensive skill is important for this role


• Ability to deescalate tense situations with customers


• Ability to delegate and follow through


• Knowledge of Microsoft Excel, and experience using-class software would be an added advantage.