• Application Deadline: Tue, 20 Jun 2023 00:00:00 GMT
• Position: Customer Relationship Management Executive


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Kano


• Job Field Customer Care 
  

Job Description

• Building and maintaining profitable relationships with key customers.


• Overseeing the relationship with customers handled by your team.


• Resolving customer complaints quickly and efficiently.


• Keeping customers updated on the latest products in order to increase sales.


• Meeting with managers in the organization to plan strategically.


• Expanding the customer base by upselling and cross-selling.


• Understanding key customer individual needs and addressing these.


• Conducting business reviews using CRM programs.


• Knowing your competition and strategizing accordingly.

Requirements

• A Bachelor's Degree in Administration or a related field.


• Excellent interpersonal and communication skills.


• Proficient in all Microsoft applications.


• Superior product knowledge.


• A team player with leadership skills.


• Maintain a positive attitude focused on customer satisfaction.


• Ability to speak hausa, igbo, yoruba, and english