• Application Deadline: Sun, 18 Jun 2023 00:00:00 GMT
• Position: Customer Service Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Lagos


• City Ikoyi


• Job Field Customer Care 
  


• Salary Range ₦100,000 - ₦150,000/month
  

Job Brief

• The Customer Service Officer will provide a first-class customer centric services.

Duties / Responsibilities

• Receive and respond promptly to customer’s inquiries.


• Resolve complaints through phone, email, or social media.


• Process ordersand requests.


• Communicate customer’s requests and feedback to the required team.


• Create and maintain database of customers.


• Provide pricing and delivery information to customers.


• Assist in sales.


• Regularly compile reports and submit to the management.


• Perform any other task assigned.

Skills / Requirements

• B.Sc / HND from a recognised institution.


• At least 3 years of experience as a Customer Service Officer.


• Excellent communication skills.


• Proficiency in the use of Microsoft Office tools.


• Have a pleasant and professional phone presence.