• Application Deadline: Thu, 22 Jun 2023 00:00:00 GMT
• Position: Front Desk Officer / Secretary


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Administration / Secretarial 
  


• Salary Range ₦50,000 - ₦100,000/month
  

Job Summary

• We are looking for a Front desk/Secretary to provide a variety of client services and ad hoc administrative support duties in ensuring clients receive top-quality service.


• This entails providing exceptional customer service assistance and an overall welcoming environment for clients and staff of the company.

Job Description

• Provides customer service support to the organization by obtaining, analyzing, and verifying the accuracy of order information in a timely manner.


• Prepares customer service summary reports.


• Coordinates the handling of difficult and/or unusual situations.


• Answer customer inquiries and follow through on requests.


• Ensures and provides quality service to both internal and external customers.


• Handle inbound customer service calls with professionalism.


• Receive, sort, and distribute daily mail/deliveries.


• Update the calendar and schedule meetings.


• Ensures reception area is tidy and presentable, with all the necessary stationery and material..


• Keep updated records of office expenses and costs.


• Order front office supplies and keep an inventory of stock.


• Perform other clerical duties such as filing, photocopying, transcribing, and faxing.


• Arrange travel and accommodations, and prepare vouchers.

Requirements

• Proven experience as a front desk representative, or relevant position.(preferably female)


• Familiarity with office machines (e.g. fax, printer, etc.)


• Knowledge of office management and basic bookkeeping.


• Fluent in English (oral and written)


• Excellent knowledge of MS Office (especially Excel and Word)


• Strong communication and people skills.


• Good organizational and multi-tasking abilities.


• Good Critical thinking and Problem-solving skills.


• Customer service orientation.


• Proximity to location.