To coordinate training and educational support to new and existing employees.
Job Responsibilities
Training & Development:
Align and ensure adaptation to the organizations management style, culture and core values
Participate in planning and execution of formal and advanced training for operations team
Conduct store/department visits to review team capabilities and monitor
Help maintain the highest level of operational excellence in Operations by identifying barriers to service and advising solutions to fix them
Develop and coordinate induction programs for new staff
Co-ordinate graduate programs/OMEGA programs
Monitor and assess the status of learning programs of Graduate Trainees / Omega for areas of improvement
Design and apply assessment tools to measure training effectiveness
Track and report on training outcomes
Provide feedback to training participants and management
Evaluate and make recommendations on training material and methodology
Handle logistics for training activities
Establish and maintain relationships with external training suppliers
Coordinate off-site training activities for employees
Manage and maintain in-house training facilities and equipment
Market and encourage participation in various training programs organised in FC
Market the training centre facility to companies in Private and Public sectors
Identify and promote best practices, incorporating into training plans and materials
Any other responsibilities that may be assigned from time to time by Line Manager
Compliance:
Responsible for modelling and acting in accordance with the companies guiding principles
Ensure adequate compliance to all company policies, internal control processes and approved food processes
Ensure all Health and Safety standards are delivered and met
Refresher training is implemented as per company guidelines
Job Requirements
A good Degree in Education, Business or Finance or any relevant field
Minimum of 2 years’ experience in similar role
HRCI Professional in Human Resources (PHR), Senior HRCI Professional in Human Resources (SPHR) or any other related professional qualification is essential
Knowledge of technical trainings, online learning modules and technical course materials
Basic knowledge of administrative task(s) i.e. monitoring costs, setting up systems and equipment
Demonstrates good communication and research skills
Demonstrates enthusiasm for lifelong learning
Working knowledge of Microsoft office suite. i.e Excel, Word and PowerPoint