• Application Deadline:
• Position: Sales Associate


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Responsibilities

• Provide product/service information and recommendations to customers, ensuring an excellent shopping experience.


• Assist customers in making purchasing decisions by explaining the features, benefits, and pricing of products/services.


• Process customer transactions accurately and efficiently, including cash handling, credit card transactions, and returns/exchanges.


• Maintain a clean and organized sales floor, ensuring products are displayed attractively and shelves are fully stocked.


• Proactively engage in upselling and cross-selling opportunities to maximize sales and customer satisfaction.


• Stay knowledgeable about product/service offerings, industry trends, and competitor offerings to answer customer inquiries effectively.


• Build and maintain strong customer relationships, following up with customers and providing exceptional after-sales support.


• Collaborate with the sales team and management to achieve sales targets and contribute to the overall success of the company.


• Participate in sales training programs and stay updated on sales techniques and product/service knowledge.


• Maintain a positive and professional attitude, representing the companys brand and values.

Requirements

• Proven work experience in sales, customer service, or a related field (retail experience is a plus).


• Excellent communication and interpersonal skills.


• Strong customer focus and ability to build rapport with customers.


• Enthusiastic and self-motivated, with a passion for delivering exceptional customer service.


• Strong problem-solving skills and ability to handle customer inquiries and concerns effectively.


• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.


• Basic computer skills and familiarity with point-of-sale (POS) systems.


• Flexibility to work evenings, weekends, and holidays, as needed.