Job Description
Job Overview
- Responsible for the Branch Growth, Profitability, Sales, Service and Personnel Management in line with assigned Budget and the Access Way.
Responsibilities
- Responsibible for identifying market opportunities, driving sales, deployement and management of sales personnel.
- Hiring, Induction and training of new Direct Sales Agents (DSA) and Agents Field Officers(AFO)
- Perform regular market scanning to provide feedback toproducts/segement managers on opportunities for product and service improvement.
- Managing overhead expenses, ensuring costs are kept within budget.
- Ensuring MIS maintenance is carried out appropraitely and accurately for proper tracking and reviews of DSA's and AFO's performance.
Skills / Knowledge / Requirements
- A good First Degree in any discipline and a Master's Degree.
- A professional qualification will be an added advantage
- At least 6 years experience in sales, customer service, including at least 1 year in a supervisory role.
- In-depth knowledge of retail policies, procedures, and branch operations.
- Strong Credit/Financial Analysis Skills
- Understanding of lending regulations.
- Ability to influence, motivate, and train others.
- Problem solving skills.
- Effective communication/Presentation skills.
- Good Interpersonal skills.
- Conflict Management skills.
- Managerial/Administrative skills.