• Application Deadline: Fri, 30 Jun 2023 00:00:00 GMT
• Position: Team Lead, Reconciliation & Settlement


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 4 - 6 years


• Location Lagos


• Job Field Finance / Accounting / Audit 
  

Job Description

• The Team Lead, Reconciliation and Settlement will lead a team responsible for resolving all issues arising from electronic transactions and perform automated back-office processing such as dispute processing, settlement, reconciliation and reporting.


• An ideal candidate must have grasps of how agency banking transactions processes works and the analytical thinking on how to resolve disputes and reconcile transactions.


• Attending to customer and merchant disputes and ensuring prompt resolution.


• Liaising with switching companies and card schemes on Settlement issues.


• Reconciliation of transactions routed through various payments platforms.


• Daily reconciliation of accounts for exceptions and subsequent escalation of exceptions to the switch and other vendors or third parties for resolution.


• Ensures timely reconciliation of all transactions done on the terminals.


• Ensure daily validation of transaction posting on system.

Requirements / Knowledge / Skills

• A Bachelor's Degree or its equivalent with 4 - 6 years work experience.


• Digital Financial Services or banking industry experience.


• Experience with electronic payment systems.


• In-depth knowledge of payment processing- gateways.


• Creative thinker and problem solver who can resolve issues arising from online transactions timely and efficiently


• A self-starter and self-motivated person who is able to influence and direct the settlements and reconciliation process.


• Passionate about solving problems and is focused on customer experience and outcomes.