Job Description
Job Description
- Responsible for daily execution and long-term strategic coordination between Maersk, port / terminal operators, and authorities.
- Ensure reliable service to our customers through cost-efficient operations.
General:
- Proactively interacts and coordinates with vessels, terminals and OCL functions to drive E2E service delivery and optimal terminal operations including last minute exception handling and cargo incident management.
- Maersk representative onsite to manage operational matters and engage with key stakeholders (internal) to create visibility around port performance and capabilities.
Management of Site Operations in Assigned Ports:
- Assist & support Ocean Fulfilment Analysts in preparation of vessel berthing program and potential berthing priorities
- Identify & flag potential issues to network execution aiming to explore solutions and contingencies.
- Work with Ocean Fulfilment Analysts to assure required berth line-up and resource allocation, in order to achieve high standard of service delivery to customers at lowest possible cost.
- Possess dynamic overview of operations capability, potential, challenges and restrictions of the port and propose solution in favour of Maersk vessel operations.
- Monitor port efficiency & agent performance, run regular performance review to drive improvement.
- Stakeholder Management to align important stakeholders for smooth and efficient vessel operations.
- Support Crisis and Incident Management Team in related incidents / crisis.
- Drive standardization and optimizations of Marine Operations Procedures.
- Act as local representative driving our group agenda and ensure customers orders are fulfilled.