• Application Deadline:
• Position: Ticketing and Reservation Manager


• Job Type Full Time


• Qualification OND


• Experience 3 years


• Location Lagos


• Job Field Travels & Tours 
  

Job Description

• Make Reservations / Bookings for Customers, Issuing flight tickets


• Make Ticket Booking, Quote Fare, and send directly to Customers or as directed.


• Arrange Reservations and Routing for Passengers at Request or as directed.


• Inform Clients of Essential Travel Information, such as Travel Times.


• Answering questions regarding dates, prices, and availability of flights.


• Helping passengers and customers with inquiries regarding changes or cancellations; and promoting special offers.


• Using computer reservation systems to check availability.


• Determines whether space is available on Travel Dates requested by the Customer.


• Educate and Enlighten Customers on the New and Existing Products of the Company.


• Follow up on inquiries and Convert it to Sales.


• Keep Informed of Business Changes that affect the Ticketing Area.


• Sell travel products.

Requirements

• Minimum of an OND qualification.


• Proficiency in the use of any two of the 3 GDS is a must, especially Amadeus & Galileo


• Experience in tour packaging is a plus


• Minimum of 3 years of ticketing experience


• Strong Analytical skills


• Certification in Travel and Tourism is a plus


• Excellent written and verbal communication skills.


• A positive attitude and a growth mindset.