• Application Deadline: Fri, 27 May 2022 00:00:00 GMT
• Position: Client Relationship Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Customer Care 
  


• Salary Range ₦50,000 - ₦100,000
  

Job Description

• This is a customer service position. The position requires you to provide excellent customer service to our clients and the office team.


• Experience in immigration law is not essential.


• However, an experience in working in a business and office environment, getting tasks done in a short time is essential.

Responsibilities

• Sell service to the prospective clients


• Collect Client information and fill out application forms


• Liaise with clients on a daily basis


• Assist clients with knowing the range of services offered


• Demonstrate good knowledge of services to clients


• Greet clients in a friendly, polite, and professional manner


• Educate clients about current immigration developments and trends


• Ring up clients, respond to emails, meet face to face, and chat to clients to take payments and you issue receipts


• Contribute to team's daily sales goals.

Job Requirements

• B.Sc / HND Degree holder of any discipline from a reputable institution


• Minimum of Second class lower or its equivalent.


• Minimum of 3 years of work experience


• Must have experience working in a business/office environment


• Must be able to follow set company rules and standards


• Must have good interpersonal and organizational skills


• Must have good knowledge of basic computer applications ie Microsoft word, chrome etc.


• Must have excellent verbal communication skills


• Strong orientation towards providing excellent customer service


• Basic math skills


• High attention to detail


• Demonstrated selling skills


• Ability to maintain a professional appearance


• Must reside in Lagos.


• Must be able to travel to the office early at regular office hours.


• Fluent in spoken English.


• Must have good writing ability / skills.


• Must have good research and fact-finding abilities / skills.

Salary

N80,000 - N100,000 Monthly.