Job Description
RESPONSIBILITIES AND TASKS
- Technical, Logistical and Administrative Support for Business Development Team
- Providing support to the Business Development Manager and Account Managers, and representing the department as needed in-line with Company policies
- Performing research, developing ideas and working with team members to pursue new business opportunities for the Company in Africa and beyond
- Connect with diverse business units within the Company to outline solutions to business needs and document business details
- Designing and building reports (in Word and Excel) to communicate business development status updates to upper management on a regular basis
Business Development Process/Pipeline
- Developing and maintaining client lists and project target lists for the department
- Tracking progress to ensure that the department adheres to schedules for achieving targets
- Organizing materials and information for tender submissions, including liaison with other units within the Company on submission of bid documents
- Providing inputs to management based on market information to enable the Company to develop capabilities in areas that will give it strategic leverage for future projects
- Gather and analyze market intelligence for new projects and opportunities
Client Management
- Ensuring that clients and partners have 24/7 access to a Company Account Manager
- Ensuring that client and potential client enquiries are screened and channeled to the correct unit and responded to
- Ensuring communication of customer needs and expectations between the Company and the client and between units in the Company
- Ensuring liaison with other departments as appropriate in relation to proposals, projects, legal, customer support, finance, marketing, or other issues
- Fostering and developing positive customer relationships which result in increased and repeat business
- Understanding customer needs and assisting in the development of project solutions that satisfy those requirements and provide new opportunities for the Company
- Communicating with cohorts in Client and potential client organizations, professionally and socially (where appropriate), to maintain relationships with Clients and potential clients
SKILLS & QUALIFICATIONS
Job-specific Skills and Requirements
- Resourcefulness and self-motivation, with the ability to perform with minimal supervision
- Exceptional attention to detail
- Well-organized, with ability to prioritize and manage multiple projects simultaneously
- Strong proficiency in use of business email and Microsoft Word, Excel and Powerpoint
- Excellent written and oral communication skills
- Adaptability, ability to work in a team environment
- Confidentiality and the highest ethical standards must be maintained in all activities
Minimum Qualifications
- Bachelor’s degree in relevant field; accounting, economics, business administration, management information systems or similar fields
- Minimum of 2 years’ work experience