• Application Deadline: Wed, 5 Jul 2023 00:00:00 GMT
• Position: Business Development Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 6 - 10 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

JOB SUMMARY

• Build and implement Business Growth Strategies and Opportunities of  Interswitch solutions and services for Federal Government MDAs in Nigeria.


•  Drive product feature enhancements and service platform optimization to deliver  long-term value-add for the Government value chain (Federal MDAs).


•  Transform the Interswitch’s disbursement & collections business offerings into a  robust digital financial distribution and collection Ecosystem with extensive coverage across in Federal Government.


•  Grow existing market share, develop, and penetrate new market/segments through value offerings.


•  Develop new business ideas, grow transaction volume, and develop market expansion strategies.


•  Co-ordinate, manage and support the sales & account management structure  through collaboration with different teams (i.e. technical support, advisory services and lead conversion) that increases Interswitch’s profitability.


•  Identify, research, develop, implement, deploy, and manage new business  initiatives across all market types to optimize channel usage and business value.


• Acquire strategic partnerships that enable access to market and big aggregators relevant to the business objectives and would contribute to business value both short term and long term.


•  Build a relevant knowledge base that demonstrates apt understanding of the disbursement & collections landscape needs and ensures full understanding of the business risks, the right model and processes that mitigate such risks in the Federal government sector.

KEY RESPONSIBILITIES

Business Development - Core Areas:

• Develop and implement strategies that Supports and improves: 
  
  o Sales Penetration 
  
  o Market Development activities 
  
  o Product Development, and 
  
  o Business Diversification.


• Business Case Development and Pricing Model Design.


•  Business Process Documentation


• Develop Business Road Maps for Disbursement & Collection services that align with Federal government sectors.


•  Business Analysis engagement activities that guide Interswitch’s sales team for quality leads generation.


• Establish and maintain seamless and excellent process operations relationship  with matrix teams.


• Prepare detailed business specification documents of new products developed  for further engagements with the product and implementation teams.


• Work with the assigned Product/Marketing/Engineering teams to prepare quality Pre-sales kits for delivery of Interswitch Disbursement & Collection products.


• Screen potential business deals by analysing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal  prioritization matrix per time and ability to recommend equity investments.


• Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.


• Protect Interswitch's value by keeping information confidential.


• Develop excellent rapport with strategic/key clients.


• Keep abreast with improvement in product development especially those that  have revenue impact budget setting for the sales team and provide support that  will continually improve the business relationship.


•  Update job knowledge by participating in educational opportunities; reading  professional publications; maintaining personal networks; participating in  professional organizations.


•  Enhance organization reputation by exploring opportunities to add value to job accomplishments.


• Attend exhibitions to generate sales leads/opportunities that can be converted to  sales post-event.


•  Perform market research and analysis to monitor the local environment for the emergence of new market segments in the Federal government space.


• Keep abreast of trends and developments in digital financial services markets, products features, best practices, and operational excellence.


•  Stay ahead of the Competition as it relates to pricing, local market experience, local market alliances & credibility etc.


• Prepare and submit periodic reports on market expansion activities and business initiatives: 
  
  o Customer engagement feedback.
  
  o Sales reports (lead generation, actual vs. targets etc.) 
  
  o Customer profitability and product revenue reports.

Key Account Management:

•  Provide customer-focused sales and account management activities for designated customers and products.


•  Disbursement & Collections Product innovation through deliberate partnerships and collaboration with existing Federal government MDAs that support positive customer engagement index scores.


•  Maintain an awareness of sales and other development amongst competitors and pass on relevant information to the sales team and other teams as the case may require.


•  Maintain access to sales tool (CRM) to keep track of leads generated and other relevant information to enable performance to be measured and monitored proactively.


• Provide first level business knowledge of assigned product/services to Federal government clients via the sales team.

Competencies

 Technical Competencies

• Information Gathering & Data Analysis


•  Information Management (confidentiality)


• Strategy & Business Case/plan Documentation


•  Selling, presentation and negotiation skills


•  Project management


• Products/ Services Knowledge and Application


•  Technical knowledge of the specific and general company offerings


•  Customer Service Oriented


•  Financial modelling 

Managerial Competencies

• Time Management, Tact and Diplomacy


• Critical thinking


•  Active listening


•  Time management


•  Leadership

Behavioural Competencies

•  Personal Credibility


•  Customer (internal & external) focus


• Excellent Communication: Oral & Written


• Analytical Thinking/Solving Problems


• Active Listening and Result-oriented


• Highly attentive to detail and Ability to multi -task


•  Ability to work well under pressure, Tactful and Ingenious


• Friendly, confident, and approachable


•  Tactful and Ingenious

Education 

• Good first degree (preferred Business-related discipline).


•  Professional qualification not mandatory but required.

Experience

•  6 - 10 years’ experience in Public Sector.