Job Description
JOB PURPOSE
- Ensure the Regional Offices operates optimally
- Recruit and manage Agent Managers/Agents.
- Opens account for customers in line with KPI.
- Drive accounts/Agents transactions for revenue generation and profitable to the bank
KEY RESPONSIBILITIES:
- Create awareness for the Bank Products and services.
- Ensure the Regional sales Officers meet weekly/Monthly targets in terms of Agent recruitment and account opening.
- Ensure branches properly train the new agents before onboarding.
- Monitor and manage agent transactions in various locations.
- Work closely with IT and vendors to make sure that the product works optimally.
- Drive activity and usage of the Bank accounts.
- Initiate marketing and communication strategies to increase sales that are Regional specific.
- Manage ongoing marketing and promotional activities.
- Supervise, monitor and measure the activities of Regional Staff.
- Analyzing performance and drawing up action plans.
- Researching current industry/market trends and using knowledge for business improvement.
- Ensure continued growth of the bank Agents.
- Train agents on new services introduced by the bank.
SKILLS NECESSARY FOR JOB FUNCTION:
- Agent Network Management
- Business Strategy and Plan
- Team management and motivation to deliver result
- Sales and Product Management experience
- Analytics and data mining skills
- Knowledge of MS Office Suite
- Budgeting and Reporting
- Basic Project management skills
- Knowledge of the Agency Banking ecosystem
- Team player
- Good leadership and people skills.
- Excellent time management.
- Great networking abilities.
- Ability to work on different projects simultaneously.
- Ability to clearly communicate any performance concerns to management and make recommendations.
This role is based in Port Harcourt.