Responsible for ensuring quality underwriting and survey/inspection of risks, prompt and error-free documentation of policies to achieve superior customer service delivery.
Responsibilities
Underwriting Operations
Conduct assessments of proposals / risks to ascertain whether special terms should be imposed.
Attend to clients enquiries/requests and escalate critical issues to the Unit/ Confederal Head.
Issue tailor-made policy document, renewal endorsement, debit/credit notes and certificates to major clients/brokers.
Ensure renewal notices are sent out on time to clients/brokers and monitor all policies to ensure they are renewed.
Follow up payment of premiums on business written.
Process payments for commissions to co-insurers/lead underwriters, agents and brokers.
Allocate policy numbers to new businesses.
Review supporting documentation for claims to ensure genuineness of such.
Open claims files.
Raise and follow up cheque requisitions for various payments – co insurers, commissions, claims, loss adjusters etc
Carry out pre-loss physical inspection of the subject matter of insurance proposed for insurance cover and conduct on the spot inspections of motor accidents.
Assist in computing additional/return premiums due as a result of alterations.
Collate bid documents to be reviewed by the Unit head / team lead.
Assist in collating, sorting and separating about-to-lapse files from those still in force to determine those needing notice.
Post all relevant transactions on ABS, Papertrail.
Market companys products and services.
Others
Prepares reports for submission to the Confederal Head.
Any other duty that may be assigned by the Confederal Head.