Retail Display Income Officer at Ascentech Services Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
50210
Job Views
119

Job Description



Key Responsibilities



  • To source for clients that will buy retail store spaces or stores

  • To keep proper records of customers' financial details as regards due date and up-to-date payments

  • To keep debt levels within agreed targets through the proper and effective management of rent/ service charges and sub-accounts:

  • To contact customers by telephone, email, letter and the customer portal in relation to their debt

  • To action debt cases in accordance with the association’s policies and procedures, ensuring that clear and comprehensive notes are always recorded.

  • To be responsible for the promotion of the most appropriate payment method for a customer and updating the system records accordingly.

  • To negotiate with customers by reaching an agreement to clear debts, always ensuring that the maximum affordable amount is agreed.

  • To ensure that all agreements and actions are accurately recorded

  • The Income Officer will be responsible for taking enforcement action in cases where legal and non-legal remedies are appropriate to control debt levels.

  • To contact customers by telephone, email, letter and the customer portal in relation to their debt


Key Experience



  • OND, HND or BSc in Financial Accounting or any relevant discipline

  • Proper Attention to details

  • Strong Analytical skills

  • Experience of providing excellent customer focussed services in a social or commercial setting.

  • Experience in delivering housing and related services.


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