• Application Deadline:
• Position: Manager Commercial Roaming Operations & Partnerships


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 years


• Location Lagos


• Job Field Project Management  , Sales / Marketing / Retail / Business Development 
  

Job Summary        

End-to-end management of 9mobile's Commercial Roaming Operations and Partnerships towards ensuring a seamless roaming experience for 9mobile's customers and to ensure that the roaming business is profitable to the organisation.

Principal Functions        

• Plan, negotiate, and launch of new strategic roaming relationships in line with business priorities.


• Develop strategies and initiatives to grow 9mobile's inbound and outbound international roaming business such as Preferential Roaming Agreements (PRAs), and DIOTs, which give 9mobile a competitive edge in major travel destinations.


• Manage existing partnerships to ensure a seamless customer experience while roaming.


• Work with the products team to develop value propositions and periodic tactical interventions to grow the roaming customer base.


• Manage relationships with roaming support/ancillary service providers to minimize downtimes whilst optimizing service costs to 9mobile.


• Conduct monthly in-depth analysis of 9mobile'sglobal roaming offering to ensure overall profitability to the business.


• Deploy appropriate tools and techniques to mitigate fraud and to proactively identify and block leakages within the roaming ecosystem.


• Ensure compliance with all regulatory requirements.


• Overall stakeholder management to minimize dispute and to ensure business continuity and growth.

Educational Requirements        

• First degree or its equivalent in a relevant discipline.


• Minimum of 5 years relevant experience of which 3 must have been with a mobile telecom operator.


• Prior experience in wholesale and carrier business and/or knowledge of the roaming environment is desirable.


• Strong negotiation skills.


• Good business acumen.