• Application Deadline: Fri, 30 Jun 2023 00:00:00 GMT
• Position: Dispatch Rider Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 - 3 years


• Location Lagos


• City Yaba


• Job Field Logistics 
  

Job Summary

• A dispatch manager is responsible for coordinating the smooth dispatch of goods to customers/clients.


• They coordinate the transportation, delivery and loads involved with the dispatching of goods.


• They often work with customers, explaining delivery times and providing updates on the status of orders.


• These professionals work with different departments within an organization to ensure a company's goods reach the customer in time.


• They coordinate teams of drivers, organize riders, and ensure customers receive excellent customer service. The manager works with information technology systems to ensure drivers take the right products to a specific address.

Job Responsibilities

The focus of this role is to coordinate the dispatch and transportation of goods from a warehouse, factory, or location to a customer. Here are some of the main responsibilities:

• Overseeing the dispatch of products on time


• Ensuring that packing and transportation meet a company's quality control.


• Checking dispatch riders follow health and safety guidelines.


• Tracking and locating drivers through the Global Positioning System (GPS)


• Organizing work rotas and staff duties.


• Organizing effective distribution and monitoring orders to check that drivers and riders distribute them on time.


• Recruiting delivery drivers, riders and employees involved in logistics and supply.


• Communicating the estimated time of arrival into the system


• Maintaining business relationships


• Managing absences and taking care of performance


• Ensuring drivers and their vehicles comply with regulations regarding health and safety.


• Using computer systems to check stock levels, transportation costs and the dates and times of deliveries.


• Liaising with vendors, suppliers and customers

Job Requirements

• HND / B.Sc in any related discipline.


• 1 - 3 years work experience.


• Problem-solving abilities, and technical skills, such as computer and software systems knowledge.


• Proximity to location is key.


• IT and tech savvy.


• Problem solving skills.


• Decision making skills.


• Critical thinking skills.


• Excellent Organizational skills.


• Strong Communication and interpersonal skills.


• Customer service skills.


• Leadership skills.


• GPS knowledge-A good knowledge of how GPS works is another valuable skill.

Salary

N70,000 - N100,000 monthly