Oversees and drives the sales team to achieve the set organization sales targets and Objectives.
Effectively manages and drives the sales process for the entire organization from prospecting through to successful closure.
Drive the sales of our Business Technology Solutions services, e.g., Software as a Service solutions, such as Hodu CC Contact Center, Zoho, Zendesk, Instaview, ManageEngine and the Business Process Outsourcing services e.g., Recruitment as a service, Contact center as a service etc.
Maintain a sustainable and robust pipeline and ensure accurate and rigorous forecasting and account planning.
Ensures the sales team performs optimally to meet the organizational target.
Identify and acquire new customers, up-sell and cross-sell the existing customer base in order to meet the set sales goals.
Liaise with the marketing department on lead generation and ensure closure of the same.
Manage sales through forecasting, account resource allocation, account strategy, and planning.
Ensures all customer complaints regarding a product or service are resolved timely and effectively.
Develops bespoke proposals & marketing campaigns etc. encompassing all aspects of applications that speak to clients’ needs.
Participates in the development, presentation, and sales of a value proposition.
Negotiates pricing and contractual agreements to close the sale.
Understands our ideal customers and how they relate to our products.
Key Requirements
Bachelor's Degree or equivalent.
10-12 years of applicable experience, including a minimum of 8 years of sales experience. Successful sales track record.
Excellent Leadership with strong interpersonal /communication skills.