• Application Deadline: Sun, 23 Jul 2023 00:00:00 GMT
• Position: Hotel Receptionist


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Administration / Secretarial 
  

Responsibilities

• Perform all check-in and check-out tasks


• Manage online and phone reservations


• Inform customers about payment methods


• Register guests collecting necessary information (like contact details and exact dates of their stay)


• Welcome guests upon their arrival and assign rooms


• Provide information about our hotel, available rooms, rates and amenities


• Respond to clients’ complaints in a timely and professional manner


• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs


• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests


• Upsell additional facilities and services, when appropriate


• Maintain updated records of bookings and payments.

Requirements

• Candidates must reside in Ojodu, Ogba, Agege, and Ikeja axis


• Candidates should possess a B.Sc / HND qualification.