• Application Deadline:
• Position: Channel Development Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 - 7 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Purpose of the Position

• To win, develop, maintain, and expand relationships with Channel Partners across assigned region in Nigeria to continuously drive revenue growth (Acquisition and Retention).

Responsibilities

Strategy Execution:

• Manage the whole Channel Partner network in Nigeria


• Implement strategy and initiatives to grow the Channel Partners


• Achievement of Budgeted sales through Channel network


• Maintain and expand dealer channel/reseller network.


• Promote productivity of the field force


• Competition tracking and penetrate where competition exist


• Develop processes for working with the Dealers.


• Develop and maintains promotion programs for Dealers.


• Performs routine audits/satisfaction surveys of Dealerships across the country.


• Responsible for Dealer conflict resolution

Channel Management:

• Identify potential /new Channel partners.


• Work with channel partners to build sustainable channel, both depth and breadth to support subscriber growth expectations.


• Implement a channel enablement framework throughout all territories.


• Develop channel partner incentives jointly with Management, Marketing, Finance, by monitoring dealer requirements and requests on an ongoing basis.


• Ensure all channel partner incentives are aligned with organizational goals


• Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.


• Proactively assess, clarify, and validate partner needs on an ongoing basis.


• Manage potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.


• Ensure partner compliance with partner agreements.


• Drive adoption of company programs among assigned partners


• Manage the Direct Sales Scheme

Relationship Management:

• Develop a strong collaborative working relationship with the Channel partners.


• Respond quickly to requests, work collaboratively to solve business problems, and communicate regularly with internal and external stakeholders.


• Establish direct communication with channel partners, providing supports and advise.

Reporting and Analysis:

• Analyze the business and service performance, providing insight that will help Channel Partners and grow the business in accordance with set goals.


• Monitor competitive effects and trends in the channel.


• Ensure that each report is accurate, concise, and timely.

People Management:

• Responsible for team strength & performance level (attraction, selection, retention & development of the Channel Development team)


• Ensure alignment with Team strength, performance and energy matched strategic requirements – under performers identified, improved or removed


• Ensure direct reports live Company ethics


• Departmental goals understood and actively pursued by team; work accountability clearly delegated


• Performance reviews are done regularly, everyone has clear picture of current performance, recognition given where it is due and low performers are acted upon


• Coaching & Mentoring

Qualifications

• Candidates should possess a Bachelor’s Degree


• MBA advantageous

Experience

• Must have 5 - 7 years in a commerce, business administration or sales and marketing leadership role


• Strong financial acumen and experience in channel partner management


• Deep sales & distribution knowledge


• Commercial experience in Nigeria

Technical Competencies:

• Commercial Acumen


• Financial Management


• Negotiations Skills


• Customer Relationship Management


• Developing Value Proposition


• Product/Brand Knowledge


• Financial Management


• Risk Management


• Governance and Compliance

Behavioral Competencies:

• Accountability


• Team Work


• Delegation


• Interpersonal Support


• Perseverance


• Motivating


• Prioritization


• Analytical Thinking