Receptionist at ADDAS Ultimate Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
50570
Job Views
114

Job Description



Job Description



  • Perform all check-in and check-out tasks

  • Manage online and phone reservations where required

  • Inform customers about payment methods and verify their credit card data

  • Registration of guests collecting necessary information (like contact details and exact dates of their stay)

  • Welcome guests upon their arrival and assign rooms

  • Provide information about the facility, available rooms, rates and amenities

  • Respond to clients’ complaints in a timely and professional manner

  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs

  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests

  • Upsell additional facilities and services, when appropriate

  • Maintain updated records of bookings and payments

  • Perform all duties as assigned by Management.


Requirements



  • Interested candidates should possess an HND or BSc in relevant fields with 2 - 7 years work experience.


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