• Application Deadline:
• Position: Store Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 5 years


• Location Lagos


• City Lekki


• Job Field Procurement / Store-keeping / Supply Chain 
  

Job Description

• Our client is seeking to hire an Operations-experienced and Business-oriented Store Manager.


• The ideal candidate should be able to manage the retail store's daily operations and complete tasks related to inventory tracking, marketing and customer service.


• They should be a confident salesperson and be able to share their best practices in order to onboard new employees.


• This candidate should also possess strong leadership skills and be able to assign duties to relevant employees to maintain the store's function.

Responsibilities

• Manage daily operations of business and ensure sales goals are met


• Direct employees in daily operations such as serving customers, inventory-taking, reconciling cash and managing in-store marketing


• Assigns duties to relevant employees


• Conduct hiring and onboarding of new employees


• Ensure adherence to health and safety regulations


• Oversee the Opening and closing of the store daily


• Supervise and coordinate entire store operations


• Motivate staff to provide exceptional customer service


• Ensure high levels of customers satisfaction through excellent service


• Monitor inventory and stock count to prevent theft and loss


• Deal with all issues that arise from staff or customers (complaints, grievances etc.)


• Set standard behavior and works ethics and ensure compliance with basic rules


• Oversee logistics for delivery


• Ensure store cleanliness and safety standards are adhered to


• Escalate issues to Management when necessary

Qualifications

• 3 - 5 years of retail and retail management experience Demonstrated ability to train employees and be an effective salesperson


• Strong customer service, management and communication skills


• Fluent written and verbal communication skills


• Ability to multitask and prioritize tasks effectively


• Proficiency in MS Office skills (Excel, PowerPoint, and Word)


• Excellent people management skills.