• Application Deadline:
• Position: Recovery Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 4 years


• Location Lagos


• City Gbagada


• Job Field Customer Care 
  

Job Description

• As a Recovery Officer, you will be responsible for managing and recovering overdue debts from our clients, ensuring that the company’s financial targets are met and risk is minimized.


• The ideal candidate will have a proven track record of success in debt recovery, with a strong understanding of financial analysis, credit risk management, and legal procedures related to debt recovery. They should be able to effectively communicate with clients, negotiate payment terms, and develop and implement strategies for timely recovery of debts.


• In this role, you will work closely with our finance team and other stakeholders to identify and prioritize overdue debts, monitor payment plans, and take necessary actions to recover debts within the company’s policies and procedures.

Responsibilities

• Lead recovery activities across the states and new geographical expansions


• Overseeing bottom-line metrics, including detailed strategic analysis, forecasting, and account placement


• Keep tracking outstanding debts, locate and contact debtors


• Minimise loss resulting from non-payment from clients and partners.


• Review and implement new strategies and tactics to improve the recovery process’s effectiveness and policies


• Execute all asset recovery logistics and effectively troubleshoot unforeseen issues/problems that may arise.


• Engage with guarantors to negotiate reasonable settlements on post-recovery dates


• Ensure training plans and documentation are up to date and in place for collections of receivables and applications.

Qualifications

• Minimum 2-4 years in a similar position


• Must have hands-on experience in Credit Collection and Recoveries for B2B and consumers


• Capable of resolving escalated issues arising from operations and requiring coordination with other departments