• Application Deadline: Mon, 14 Aug 2023 00:00:00 GMT
• Position: Customer Support Officer


• Job Type Full Time


• Qualification OND


• Experience 0 - 2 years


• Location Lagos


• Job Field Customer Care 
  


• Salary Range ₦30,000 - ₦50,000/month
  

RESPONSIBILITY

• Ensure prompt response to customers' requests and enquiries at all times and across all channels


• Acknowledge and provide relevant assistance needed to resolve customer complaints promptly.


• Ensure customer satisfaction and provide professional customer support.


• Escalate customer complaints/enquiries and other observations to relevant personnel as appropriate


• Enlighten customers about the company's products and services aimed at promoting customer satisfaction and continuous patronage


• Provide first-level technical support services.


• Monitor and maintain customer database.


• Train Carriers and Sales Representative on parcel Exchange Applications and Assist clients to Upload Product seamslessly


• Make Outbounds Calls to our Clients

REQUIREMENT

• she must Reside Around isolo,oshodi and mushin Lagos


• she must be good with micrsoft Excel,word and others