• Application Deadline: Thu, 19 May 2022 00:00:00 GMT
• Position: Network and System Support Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 years


• Location Lagos


• Job Field ICT / Computer 
  

NOTE: Qualified and Interested candidates should please note that the location for the jon role is:Lekki-Epe Expressway, Lakowe

• Plan and implement network security, including building firewalls, applying cryptography to network applications, managing host security, adding and deleting/deactivating users


• Troubleshoot networks, systems and applications to identify and correct malfunctions and other operational difficulties


• Oversee timely user notification of maintenance programs and implement preventive measures


• Ensure quarterly preventive of all systems – servers and workstations


• Gives on-hand technical advice and help to all Epayplus internal staff about how to use various types of network infrastructures efficiently and effectively in fulfilling business objectives.


• Strategically designs and implements Epayplus in-house information systems and networked software architectures


• Plans and manages the IT environment, company's WAN, IP telephone changes etc.


• Researches, selects, implements and maintains IT solutions, integrated with a variety of data sources.


• Work closely with System Administrator to ensure software integration into company systems meets functional requirements, system compliance and interface specifications.


• Coordinate all operations activity including integration of systems and roll out, enhance helpdesk.


• Planning and implementation of additions, deletions and major modifications to the supporting infrastructure.


• Work in conjunction with System administrator to Implements network security for the organisation


• Organises the administration and maintenance of computer Systems


• Directs solutions to functional and technical problems; troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary.


• Interacts with internal clients on all levels to resolve IT-related issues and provides answers in a timely manner.


• Ensures that company assets are maintained responsibly


• Ensure daily and weekly Antivirus update on all business and corporate machines.


• Conduct physical verification of IT assets in conjunction with system administrator and maintain a register of all assets.


• Ensure the network diagram is reviewed as at when due with the System administrator


• Conduct a configuration review of all the Active Devices with the System administrator


• Ensure review of critical patch updates for vulnerability before updating the patch on all critical systems is done.


• Always ensure all user issues are log in the incidence register


• Ensure weekly, monthly report are generated promptly and submit to appropriate unit for review and action


• ·   Ensure all issues are close out properly and promptly and get project owner to sign off on any issue before closure. Record must be maintained in Incidence register.


• Any other function as may be assigned from time to time by /system administrator/CTO or company management

Key Skills and competencies and Experience

• Confidence


• Excellent technical skills


• Organisational skills


• Planning skills


• Interpersonal skills


• Communication skills


• Problem solving skills


• Networking skill


• Teamworking skills


• Attention to details


• Understanding of the code, specification and regulations related to the payment card industry


• IT skill


• Minimum of 4 years related work experience.