• Application Deadline: Fri, 20 May 2022 00:00:00 GMT
• Position: Head, Recovery and Collections


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 10 years


• Location Lagos


• Job Field Finance / Accounting / Audit 
  

Job Summary

• To lead the implementation and execution of the Recovery and Collections strategy and provide strategic direction and guidance on a broad and diverse range of complex operational activities.

Duties & Responsibilities

• Develop policies, procedures and guidelines governing recovery and collections activities


• Provide technical and strategic advice about debt collection services and procedures, both externally and internally


• Oversee bottom-line metrics, including detailed strategic analysis, forecasting, and account placement


• Implement new strategies and tactics to improve collections and recovery performance, training, and coaching staff to improve performance.


• Liaise with collection agencies regarding collection and claim pay activities and further developing strong, sustainable relationships


• Manage portfolio of clients whilst developing and maintaining new commercial opportunities.


• Liaise directly with clients, third parties and colleagues in departments to maximise collections performance whilst also ensuring good client outcomes


• Maintain high standards of financial management and record keeping


• Undertake effective due diligence processes


• Ensure all file audits and monthly reviews are completed accurately and within agreed timescales

Qualifications

• A minimum of Bachelor's Degree in Finance, Business, Economics, or other quantitative related field is required.

experience:

• Minimum of 10 years work experience in consumer or commercial lending, process analysis, credit risk and collection.

Behavioural Skills:

• Good knowledge of corporate credit, collection agencies, legal and compliance procedures, credit risk and account management.


• Competent Project Management skills.


• Understanding of the full credit lifecycle including acquisition, fraud, account management, collections and recoveries.


• Familiar with operating Loan Banking Applications such as Bank One or other enterprise software.


• Numerically savvy, able to work with data, perform analysis and communicate result.


• Experienced in performance management.


• Proficient on Microsoft Office Suite.


• Able to deal with uncertainty and make decisions with limited information, thus action oriented.


• Excellent analytical skills, quantitative and qualitative.