Digital Healthcare Assistant Sales Pharmacist at eMedicStore

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
51015
Job Views
94

Job Description



Job Overview



  • The Digital Healthcare Assistant Sales Pharmacist - FT/NYSC/Intern is a key part of our sales team, contributing to our online pharmacy's growth by assisting in sales operations and providing excellent customer service.

  • This role provides an exciting opportunity to gain hands-on experience in e-pharmacy sales while honing pharmaceutical knowledge and customer service skills.


Responsibilities and Duties



  • Assist the Sales Pharmacist in managing the online sales operations.

  • Support customers in their purchase journey, providing guidance and answering queries.

  • Maintain knowledge of the available pharmaceutical products.

  • Help manage product listings and inventory in the online platform.

  • Work closely with the Procurement Pharmacist to stay updated on product availability.

  • Ensure the accurate processing of customer orders.

  • Assist in handling customer complaints and returns.

  • Contribute to sales strategies and promotional campaigns.

  • Maintain high standards of customer service at all times.

  • Stay updated on relevant pharmaceutical laws and e-commerce regulations.

  • Assist in creating educational content for the website.

  • Contribute to the preparation of sales reports.

  • Help track and achieve sales targets.

  • Ensure accurate recording of customer information and sales transactions.

  • Collaborate with the marketing team to drive traffic and sales.

  • Assist in conducting customer satisfaction surveys.

  • Include the keyword jamboree in the application's comment as a pre-application test to demonstrate your thorough reading of this job description.

  • Participate in regular team meetings and training sessions.

  • Follow company policies and procedures in all operations.

  • Maintain confidentiality of sensitive customer information.

  • Keep abreast of new pharmaceutical products and trends in the e-pharmacy industry.


Qualifications and Skills



  • Bachelor's degree in Pharmacy, MBBS or any other Health/Life Sciences Related Field

  • Currently enrolled in or have completed NYSC Program

  • Fully registered pharmacists are also welcome to apply

  • Strong understanding of pharmaceutical products and care services.

  • Excellent communication and customer service skills.

  • Ability to work in a fast-paced, digital environment.

  • Good organization and multitasking abilities.

  • Basic knowledge of e-commerce and online sales.

  • Proficiency in using computer systems and software.


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