• Application Deadline:
• Position: Application Support Engineer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field ICT / Computer 
  

Responsibilities

• Providing software application support.


• Performing analyses on software application functionality and suggesting improvements.


• Ensuring effective front end and back end functionality of applications.


• Keeping record of configuration changes and scheduling application updates.


• Documenting processes and monitoring application performance metrics.


• Providing front end support to clients and colleagues in other departments.


• Consulting with the software development team, internal users, and clients to improve application performance.


• Establishing the root causes of application errors, and escalating serious concerns to the Team Lead.

Qualifications

• A Bachelor's Degree in Software Engineering, Computer Science, Information Technology, Information Systems, Computer Engineering, or similar.


• Demonstrable experience as an Application Support Engineer in a related field.


• Advanced knowledge of SQL &Msql


• Knowledge of Advanced Encryption Standards (AES).


• Ability to keep up with innovation in application design.


• Exceptional communication skills.


• Ability to manage code migration, document configuration changes, and monitor performance.


• Exceptional ability to provide front end support to internal departments and web-based clients.


• Advanced proficiency in determining the causes of application errors and repairing them.