• Application Deadline:
• Position: Digital Channel Manager


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 6 years


• Location Lagos


• Job Field Media / Advertising / Branding 
  

Job Description

• Responsible for defining a clear channel strategy and a channel evolution roadmap considering global/local trends, business needs, customer experience and the overall digital bank vision


•  Responsible for managing the business development/analysis and service design of CRs & projects on the assigned digital channels


•  Responsible for defining an attractive value proposition to improve the experience and performance of the assigned digital channels through new products, services & technology


•  Executing the day-to-day operations related to the assigned digital channels, including the system sustainability, channel performance & channel quality


•  Ensure to work closely with the marketing team to plan and execute the campaigns related to the assigned digital channels


•  Responsible for achieving and measuring ROI on all digital projects invested into


•  Responsible for managing the overall delivery of the assigned Digital channel portfolio, as defined by the digital roadmap within the required standards


•  Ensure the alignment & synergy between the delivery planning of CRs/Projects & the achievement of the defined KPIs


•  Ensure to work closely with the scrum master and agile team, and to follow the agile standards & methodology as directed


• Responsible for managing the channel processes & the alignment with stakeholders including compliance and SAMA to obtain the required approvals

Qualifications

• Bachelor's degree from a University in a related field, master’s degree or MBA is also recommended with relevant professional qualification.


•  Minimum of 6 years of demonstrated experience is required in Fintech companies with the ability to develop business strategy for the line of business.


•  Business and Sales oriented mindset to drive performance


•  Strong leadership skills with the ability to inspire a complex team to action through their influence


•  Formulates effective new ideas and innovative strategies for product development, marketing, branding, or business opportunities


• Financial and operational knowledge, as well as knowledge of banking and payments regulations, policy and procedures that affect the company


•  Data driven and analytical approach


•  Smart professional who loves technology and who lives to innovate and deliver disruptive technologies into the market


•  Truly customer-centered thinking with a passion to deliver the best possible service standards to customers


•  Relentless ambition to innovate and a proven track-record of bringing new products to market, building lasting and profitable partnerships


• Great communication skills with an ability to think outside the box


• Collaborative with intrinsic understanding of the power of working as a team


•  Passion for understanding our market, product, and technology