Certified Network Support Engineer at Terawork

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
51243
Job Views
107

Job Description



Duties/Responsibilities:



  • Comprehensive understanding of network services and networks such as TCP/IP, OSPF, etc

  • In-depth understanding and practical knowledge of networking systems such as LAN, firewalls, routers and printers

  • Ability to analyze and evaluate networks, identify issues and provide solutions to ensure networks are operating efficiently

  • Ability to design, implement and troubleshoot Wi-FI and security infrastructure

  • Ability to manage several projects simultaneously from design to implementation

  • Ability to communicate technical information to other technical team members but also to coworkers in other departments who may not have knowledge of networking technical terminology

  • Maintaining computer networks including mainframes, VPNs, routers and other physical hardware

  • Installing and configuring network equipment

  • Creating firewalls and updating virus protection software and data security systems to keep data and communications protected

  • Monitoring computer systems to improve network performance for all systems

  • Troubleshooting, resolving, and communicating networking issues to other employees and management

  • Implementing disaster recovery procedures

  • Maintaining current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems

  • Presentation and documentation of the technical solutions to the clients both orally via presentations and written. Preparation of proposals, RFP's and other pre-sales documentation

  • Customer Proof-of- Concept

  • Delivery support to Project Managers with the implementation of successful projects

  • Implementation of key solutions under the purview of the unit, OEM Channel Management

  • Attend relevant trainings when nominated by the unit head and apply the knowledge gained to the job

  • Report operational status of all managed projects and assignments on a weekly basis.

  • Observe an absolute non-disclosure of company’s information, processes and clients’ data to un-authorized persons. Maintaining a professional attitude and loyalty to the organization at all times. Adhere to all company policies, procedures and business ethics codes.

  • Effect any other business the organization requires of your skills & competencies and all other self-initiated or delegated assignments by supervisor to agreed targets.


Requirements



  • Minimum of 6 years of post-NYSC experience in related sectors.

  • Educational qualification in Engineering or Computer Science is required. Holding a Masters in a related field will be an advantage.

  • Active CCNP & CCNA Certification is a must.

  • In-depth knowledge of industry regulations, and best practices.

  • Strong leadership skills with the ability to manage and motivate a diverse team.

  • Excellent analytical and problem-solving abilities.

  • Effective communication and interpersonal skills to establish and maintain relationships with stakeholders at all levels.

  • Proficiency in MS Office suite and familiarity with relevant software


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