Installing and maintaining computer systems including software and hardware on desktops and laptops
Resolving internet and network access issues (both wired and wireless)
Providing network printer support
Meeting with staff to provide one-on-one technical assistance as needed/requested.
Providing training to staff on software and hardware use
Determining causes of computer/software/network malfunctions through evaluation and testing and resolution via modifications, repair, or external support assistance.
Requirements
Bachelor's Degree / Higher National Diploma
Age between 25 - 30 years
Applicant must possess exceptional customer service skills, solid troubleshooting skills, ability to work well in a team environment, excellent oral and written communications skills and the ability to work under minimal supervision.
Applicants must have awareness of the PC hardware components, desktop operating system software, and application software.
Interested applicants should possess excellent analytical skills and the ability to troubleshoot and resolve hardware and software problems.
Applicants should have the ability to perform tasks such as operating systems and application software installations and upgrades, as well as virus protection and eradication.
A basic understanding of computer network cabling and network file and print services.